Privacy Policy

Last updated: December 30, 2023

Introduction

Welcome to Medca (referred to as "we", "us", "our", or "Medca" in this policy). Your privacy is paramount to us, and we are steadfast in our commitment to safeguarding it. This Privacy Policy elucidates the types of personal information we collect, how we use it, and the circumstances under which we may disclose it to third parties.

Medca is a digital health platform designed to provide users with health-related services and information. This policy applies to all personal information collected through our website, mobile applications, and any related services, sales, marketing, or events.

By accessing or using our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our services. We may update this policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Information Collection

We collect information such as your name, email address, and IP address when you use our services. We may also collect payment information through a third-party payment processor, Stripe, which includes device information and payment method fingerprinting to prevent duplicate free trials and to enhance the security of your transactions.

Information Use

We use the collected information to provide our services and communicate with you about your health concerns. We may also use it to improve our services, perform analytics, and comply with legal obligations.

Information Disclosure

We do not share your personal information with third parties except as required by law or with your explicit consent. We may share non-personal information with third parties for research, marketing, or other purposes.

Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no security system can guarantee 100% security.

Access and Correction

You can access and correct your personal information by contacting us at [email protected].

Retention

We retain your personal information only for as long as necessary to provide our services or as required by law.

Children

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13.

Modification

We may update this Privacy Policy from time to time. The updated policy will be integrated into our application, and the revised date will be indicated.

Contact

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].

© 2024 Solutions Medca Inc.

Montreal, Quebec, Canada. All Rights Reserved.