Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information across all Medca digital health solutions.

1. Information We Collect

We may collect personal information such as your name, email, device information, and IP address when you interact with our services. Depending on the features you use, we may also process communication data, session logs, and relevant health-related information necessary for service functionality.

2. How We Use Your Information

Your data is used to provide, improve, and personalize our AI-powered healthcare solutions. We may also use anonymized information for research, analytics, and service enhancements.

3. Information Sharing

We do not sell your data. We only share information when necessary:

  • With trusted third-party service providers (e.g., payment processors, communication platforms, cloud storage providers).
  • When required by law or to protect our legal rights.
  • For research and analytics, using anonymized data.

4. Data Security

We implement security measures to protect your data. While we strive to ensure the highest level of security, no system can guarantee complete protection. In case of a data breach, we will notify affected users promptly.

5. Your Rights

You have the right to access, update, or delete your personal data. To make a request, contact us at [email protected].

6. Data Retention

We retain your information only as long as necessary for service provision and compliance with legal obligations.

7. Children’s Privacy

Our services are not intended for individuals under 13. We do not knowingly collect personal data from children.

8. Policy Updates

We may update this Privacy Policy periodically. The latest version will always be available on our website and within our applications.

9. Contact Us

If you have any questions, reach out at [email protected].